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FAQ

FAQ

Pacific Bay Club offers one- and two-bedroom apartment homes in Phoenix, AZ, with multiple floor plans to fit your lifestyle.

Apartment homes do not include private yards, but select homes feature a patio or balcony.

Tour the community in person or explore a virtual 360 tour available on the property website.

Apply online by selecting your floor plan, lease term, and move-in date through the Pacific Bay Club website.

Applicants must provide a valid photo ID and income verification, such as pay stubs, offer letters, or bank statements.

Applicants must have a household income of at least 2.5 times the monthly rent to qualify.

Subleasing is not permitted; all occupants must be listed on the lease.

Renter’s insurance is required with a minimum of $100,000 in liability coverage.

Lease renewal offers are sent approximately 75 days before lease expiration with updated terms.

Affordable housing options are not available at this community.

There is an application fee per applicant and an administrative fee per household, along with a security deposit that varies based on approval.

Move-in assistance services are not offered, but the leasing team can recommend local providers.

A 60-day written notice is required prior to move-out.

Residents must return keys and provide a forwarding address, ensuring the apartment home is left clean and in rentable condition.

Security deposit refunds are typically processed within 3 to 4 weeks after move-out.

Security deposit refunds are typically processed within 3 to 4 weeks after move-out.

Utilities are not included in the monthly rent.

Apartment homes are pre-wired with Cox, but residents may choose their preferred internet provider.

Rent is paid through the resident portal using the Bilt Rewards app or FLEX payment options.

There are no additional monthly fees beyond utilities and applicable pet fees.

Parking is available, with one covered space per household and additional uncovered parking on a first-come basis.

Guests may stay up to three consecutive nights and must be accompanied by a resident when using amenities.

EV charging stations are not available on-site, but nearby options are located within a short distance.

Pacific Bay Club is a pet-friendly apartment community in Phoenix, AZ, allowing up to two pets per home.

Pet fees include a deposit and monthly pet rent, with pricing varying based on the number of pets.

Community amenities include a resort-style pool, fitness center, sun deck, BBQ and picnic areas, and a resident lounge with coworking space.

Each apartment home includes a full-size washer and dryer.

Bike storage is not currently available at the community.

Apartment homes are equipped with high-speed internet access.

Packages are delivered to secure package lockers or the mailroom.

Virtual 360 tours are available online.

Furnished apartments are not offered.

Pacific Bay Club is located in Phoenix, AZ near Ahwatukee with convenient access to I-10 and nearby shopping and dining.

Residents enjoy close proximity to grocery stores, hiking trails, golf courses, and local attractions.

The community is served by the Kyrene School District.

Residents can enjoy community events hosted throughout the year.

Quiet hours are observed daily from 10:00 PM to 7:00 AM.

Noise concerns can be reported to management or local non-emergency services after hours.

Pacific Bay Club is a smoke-free community.

Submit maintenance requests online through the resident portal or by contacting the leasing office.

Maintenance requests are typically completed within 24 to 48 hours, depending on urgency.

Community amenities include a resort-style pool, fitness center, sun deck, BBQ areas, resident lounge, and professionally maintained grounds.

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